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Gmail users around the world are facing problems with uploading attachments, sending emails with attachments. This outage affected both normal gmail users and G suite users as well. Apart from Gmail, Google Drive has also been affected. Users cannot upload and share files.
According to down detector, the outage started around 12:00 PM SGT today. It says most users are facing problems with attachments.
Google also confirmed the issue with Gmail in its G Suite Status Dashboard. It describes: “We are continuing to investigate this issue. We will provide an update by 8/20/20, 4:00 PM detailing when we expect to resolve the problem”. It showed the status as ‘service disruption’ (orange) and not ‘service outage’ (red).
User reports indicate Gmail is having problems since 12:36 AM EDT. https://t.co/EsWw2oLYjH RT if you’re also having problems #Gmaildown— Downdetector (@downdetector) August 20, 2020
Update [5 PM SGT] : Google Status Page write :
“We are continuing to investigate this issue. We will provide an update by 8/20/20, 5:38 PM detailing when we expect to resolve the problem.
Gmail sending issues, Meet recording issues, Creating files issues in Drive, CSV user upload issues in Admin Console, Posting message issues in Google Chat, Sites adding new pages issues, Keep issues, Voice mail issues”
Update 2 [5:40 PM SGT] : Google Status Page write:
“Gmail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.”
Update 3 [7:10 PM SGT] : Google Status Page write:
“The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support.
System reliability is a top priority at Google. We are making continuous improvements to make our systems better.”
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